Welcome to MowHaven. This Payment Policy describes the accepted methods, security measures, and billing practices we use to process your payments when you shop with us.
1. Accepted Payment Methods
We accept the following payment options:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards (using card networks)
- PayPal
- Any other secure payment gateways offered at checkout
If you do not see your preferred payment method, please contact us and we’ll try to accommodate if possible.
2. Currency
- All transactions are processed in U.S. Dollars (USD).
- If your bank or card is in another currency, your bank or payment provider may apply currency conversion fees.
3. Payment Authorization & Order Confirmation
- During checkout, we will authorize your payment method for the full amount of the order.
- Once the payment is successfully processed, you will receive an order confirmation email.
- If your payment fails (e.g. due to insufficient funds or incorrect details), your order will not be processed.
4. Security & Privacy
- All payments are processed via secure, encrypted payment gateways.
- MowHaven does not store or have access to your full card details or sensitive payment data.
- We use industry-standard protocols (e.g. SSL/TLS) to protect your personal and payment information during transmission.
5. Fraud Prevention & Risk Management
To protect both you and us:
- Your transaction may undergo verification checks or fraud prevention screening.
- We reserve the right to cancel any order if fraudulent or suspicious activity is detected.
- We may contact you for additional verification (e.g., confirming your identity or purchase) before fulfilling your order.
6. Billing Information Accuracy
- It’s your responsibility to provide accurate billing information at checkout.
- Mismatched or incorrect billing details may result in delays or order cancellation.
- If you realize you’ve entered incorrect billing info, contact us immediately before order processing.
7. Refunds & Chargebacks
- Refunds will be processed according to our Return & Refund Policy.
- If a refund is approved, we will credit the amount to your original payment method.
- Please allow 5–10 business days for the refund to reflect in your account, depending on your bank.
- Unauthorized chargebacks may lead to order cancellation and potential account suspension.
8. Contact Us
If you have any questions or issues regarding payment, refunds, or transaction errors, please contact our support team:
📧 Email: info@mowhaven.com
📍 Address: Parthenia St, Northridge, CA 91344, United States